How to resolve issues with logging in and retrieving your password
Lost your password? Follow these instructions.
1. Please visit our login page which can be found at http://www.resumebucket.com/members/login/
2. On the right hand side, enter the e-mail address you signed up with in the “Forgot Your Password” field.
3. Check your inbox for the remaining instructions, and be sure to check your Junk or Spam folder. Be sure that you are using the e-mail address you used to originally sign up with Resumebucket! This resolves 90% of the issues we see with our customers that have problems logging in.
If you checked your junk folder, and still no email…
1. Please double check that you used the correct e-mail address and that it was spelled correctly. At time it may take up to 24 hours for the e-mail to arrive in your Inbox.
If all else fails, you can contact a customer support representative through our Live Chat feature, which can be found on the Contact page.
Ted Hekman is a longstanding expert in HR and recruiting and has leveraged his extensive experience to co-found ResumeBucket. Serving as CEO, he is responsible for the strategic vision and day-to-day operations of the company. Prior to founding ResumeBucket, Ted was co-founder and Vice President of Technical Recruiting for NeoHire, a leading recruitment agency servicing dotcom startups. You can send him an email at ted@resumebucket.com.
Comments
Janice Davis
I do not remember ever putting in my email, but apparently I did, now when I try to sign in, it says the email already exists. Apparently I am already a member, but if my Email is in your system, how do I sign in. I tried using the retrieive password and have it emailed to me, but only recieved an error message. Can you PLEASE tell me exactly if I do have an account, how do I get into it?
Thank You
Jan Davis
Crystal Spigell
It has been a while since I have signed onto resumebucket, so i forgot my password. I’ve been so busy with working that I forgot my resume was even online until I googled my own name and realized my status says “In need of a job” and my address is out there for the world to see. Now that I am currently employed I would like to update my resume and for the time being at least delete my street address. I went through my files from when I was looking for a job and I found that I used CSpigell@hotmail.com as the e-mail address. I requested three times for my password to be reset and e-mailed to me. I have not received any e-mails (junk and spam). If it’s not possible could you at lest ask me my secret question or just delete my resume all together and I’ll just complete a whole new resume. Please notify me when your company makes a decision, I would really like to take my home address off the internet; it’s the first thing you find if you google my name.
Thank you for your attention on this matter,
Crystal Spigell
aaron
Hey Crystal, I’ve send an e-mail to CSpigell@hotmail.com with an updated password and some instructions on how to make your resume private.
Laura Turner
I am trying to upload my resume and it does not recognize Lturner814@earthlink.net or lturner814@earthlink.net. I have also tried to create an account and it cannot create – so I am guessing there an account already in place – can you check and help me get uploaded. thx Laura
aaron
Laura, shoot me a personal e-mail with your issue to aaron@resumebucket.com and I’ll be happy to walk you through the steps.
David Seekings
I am having a problem with my account my email should have worked but it isn’t working to get my password for my account as I was going to update it. Arron can I get an email with my username email and my password for my account please thanks in advance
Jumana
:( nobody is willing to help!
aaron
Send me your user name and I’ll get it handled for it. Aaron@resumebucket.com
aaron
You can contact myself directly at support@resumebucket.com or use our live chat anytime between 9AM-5PM PST
Jumana
Sure. I’ll email it right now. Thank you so much :)
David Seekings
Thank you Aaron for your help with my problem you were great to help as soon as you could. Your help is fast and you are willing to do what is needed to keep users motivated.Thanks again Aaron.
david seekings(fireravensdoom@rocketmail.com
Kim DePratt
I want to remove my resume from resume bucket website, but I have been unable to login due to forgetting my password. Please remove my resume I am employed and do not want my resume displayed any longer.
Glenn Lego
I have tried to open an account but I keep getting the message “There has been an error in creating your account” What is the error? and how do I make it right?
Jerry
How do I change my password?
Heather
I am desperately trying to delete my resume off this site. Have tried numerous times to get my password sent to me. It took forever, so i did it multiple times and now that i have received a couple of temp passwords, none are working. Can you just manually go in and delete this please??
Sandra Shaw
I have tried many times to have my password sent to me but it is stating that my email is incorrect. I get all the Daily Job Alarts but I can’t sign in to get my resume in. Please help..Thank you
Lynda
I didn’t realize my resume was public and would like to delete it from your site however i dont remember the email that was used to create acct. Someone help please.
Lorri Ansley
I also googled myself to find that an outdated resume came up. I would like to either remove or update. My problem since I signed up , I have changed email address’ and cannot retrieve my password.
Georgina Jardine
I need help with getting starteed…user id and password to no avail….and uploading resume
thanks so much
Gigi
Davasha Stalarow
I have tried and tried to get my resume on your joblink.
It wont send me my password and there is never anyone on
live chat. Whats the use of having yousend me job-listings
if I can’t apply through your website?
Gina Bisceglia
I can’t remember what email address I used. I’ve tried to get my password sent to this email and it says that email is not on file with you. I’d like to delete my resume. Can you help me?
niko charles
I do not remember ever putting in my email, but apparently I did, now when I try to sign in, it says the email already exists. Apparently I am already a member, but if my Email is in your system, how do I sign in. I tried using the retrieive password and have it emailed to me, but only recieved an error message. Can you PLEASE tell me exactly if I do have an account, how do I get into it?
Thank You
Shawnell Gorham
I want to remove my resume from resume bucket website, but I have been unable to login due to forgetting my password. Please remove no longer wish to have my resume dispalyed.
Shawnell Gorham
I am sending you this email in hopes that you can help me. I have emailed Resumebucket over 10 times with in the last 3-4 months and no one has been able to help me. I am very frustrated with the whole situation and don’t understand why no one has been able to assist me. I have put in request to reset my password and every password that has been emailed to me hasn’t worked. I’ve tried to live chat with one of your representative and no one is ever signed on. I need for a rep to contact me ASAP. I would prefer if you called so I can talk with a live person. You have my name you should be able to pull up my account and find my contact number. I hope to hear from a rep soon.
Bob Baschoff
I have tried 2 or three times to register for a new account and after uploading my resume am told there was an error creating my account, but it doesn’t tell me the type of error. I am uploading a Word 2003 doc.
Any ideas?
Cheryl Chabot
I do not remember putting my resume on your site…Your password resetting does not work. You say that you are available for live chat but no one is ever there. How do I get inot my account….I can see that other people are having the same problem…I do not understand why no one is getting back to me…I have even called and left a msg….Could someone please get in touch with…this is important to me and it is quite frustating
Cheryl Chabot
I am leaving comments but they keep disappearing.
I need a solution to my problem,,, If there is a problem with your website I need for someone to tell me that…..I want my account deleted…your password reset does not work…why is no one getting back to me…
Shawnell Gorham
I have been trying to get assistance with resetting my password for some time now. I have follow the reset instructions to the letter and every new password that’s been emailed to me hasn’t worked. Can you please help?
Ashley
I need assistance with retrieving my password and usernameto sign in. I have tried several attemps to contact help from someone. I need to update information on my account. Will someone e-mail me a link or some information to use to reset and log in to my account. I donot remember the e-mail that I used when I created the account but I have an idea of two that I may have used.